Novak Trade-In Program

Jan 05, 2011 No Comments by
Trevor “Chilly” Duncan

  

 

 

 

 

 

Latest from Novak:

Novak is committed to providing excellent customer service, and stands behind the quality of its product. As an industry leader in customer service, Novak is pleased to introduce two new programs for non-warranty service. These simplified programs offer customers with many choices for both item replacement and exchange. Furthermore, drivers with Legacy products that Novak no longer offers can upgrade to current Novak items. With these new options, customers will be able to return to the track quickly and efficiently with the best Novak products possible.

SPEED CONTROL AND MOTOR TRADE-IN PROGRAM

For customers with currently manufactured Novak speed controls and brushless motors, there are two replacement options for speed controls or motors:

  • REPLACE— Product is replaced with the same item
  • EXCHANGE— Product is exchanged for another item listed in the trade-in program
  • Speed controls must be exchanged for other ESCs, and motors exchanged for motors.

Refer to the program’s webpage for details and a number of examples.

LEGACY UPGRADE PROGRAM

The new Legacy Lifetime option allows customers to return ANY discontinued Novak product and upgrade to one of Novak’s newest products. Many of Novak’s popular items are available for upgrade. This impressive option gives customers the opportunity to update their products at a discounted price. Refer to the program’s webpage for full details and a list of offered products.

All of the replaced, exchanged or upgraded items are factory remanufactured, and include a new, 120-day warranty.

Novak’s new Customer Service Trade-In Program is now in effect. If you have any questions about the Trade-In Program, please visit Novak’s website or call one of Novak’s highly trained Customer Service Representatives.

__________________
Trevor “Chilly” Duncan
Online News Editor
Radio Control Car Action
rccanews@airage.com

http://www.rccaraction.com

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